Overview
At Foxy Knox Press, we take great care in creating and packaging our books. We hope you love your purchase, but if there is a problem with your order, we are here to help.
Returns
We accept returns for damaged or incorrect items within 14 days of delivery.
To request a return, please contact us at:
info@foxyknoxpress.com
Please include:
- your order number
- your name
- photos of any damaged items
- a brief description of the issue
Items must be returned in unused condition unless they arrived damaged.
Refunds
Once your return is received and inspected, we will notify you regarding the approval of your refund.
Approved refunds will be processed back to your original payment method within 5–10 business days.
Shipping costs are non-refundable unless:
- the item arrived damaged
- the wrong item was sent
Damaged or Incorrect Orders
If your book arrives damaged or you receive the wrong item, please contact us within 7 days of delivery so we can arrange a replacement or refund.
We may request photographs of the item and packaging to assist with claims.
Change of Mind
Due to the nature of printed books, we do not offer refunds for change-of-mind purchases.
Please review product descriptions carefully before purchasing.
Digital Products
Digital downloads, printable resources, and downloadable files are non-refundable once accessed or downloaded.
Contact Us
For any questions regarding your order, please contact:
Foxy Knox Press
📧 info@foxyknoxpress.com
We appreciate your support of independent publishing and small business.